What We Collect
When you create an account and use PoppaPing, we collect:
- Account info: Your email address and name (provided at registration)
- Monitored URLs: The URLs you add for uptime monitoring
- Check results: HTTP status codes, response times, and error messages from monitoring checks
- IP addresses: Your IP address when you access the application
- Payment info: Bitcoin transaction identifiers (we never see or store private keys)
How We Store Data
All data is stored in PostgreSQL databases on private infrastructure managed by us. We do not use third-party cloud databases. Data is encrypted in transit via HTTPS.
Third-Party Services
We use a limited number of third-party services:
- BTCPay Server: Self-hosted Bitcoin payment processing. BTCPay Server is open source and runs on our infrastructure — your payment data never passes through a third-party payment processor.
- Brevo (Sendinblue): SMTP relay for sending alert emails and account notifications. Brevo processes your email address to deliver messages.
Cookies
PoppaPing uses a single HTTPOnly session cookie containing a JWT token for authentication. We do not use tracking cookies, analytics cookies, or any third-party cookie-based tracking. There are no analytics scripts on this site.
Data Retention
- Check data: Retained for 90 days, then automatically purged
- Incident records: Retained for 90 days after resolution
- Account data: Retained while your account is active. Deleted within 30 days of account deletion request.
- Invoice records: Retained for accounting purposes as required by law
Your Rights
You can request export or deletion of your data at any time by contacting us. We will respond within 30 days.